Not resolved

This travel agency has the wost customer service. I booked two flight ticket on 05/18/2014 for $3188.00. The tranvel egency claimed my card was delcined. I call my bank and my spending limit was increased on that same day. The said again my card was declined. I went to my bank and they were called from my bank. I was given all assurance that my flight tickets are in process and it will be isured soon.

After two days, not flight ticket. What a shame. I called my bank and was told that they had authorized my transaction. Vayama claim it was not authorized. What a change of story. The customer service person has not idea why I do not have my ticket and gave me another number. What a shame. Why have a customer service if one will only be directed to another department that is not even open.

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